• 10-Nov-2020 to 23-Nov-2021 (CST)
  • 44024-800 Customer Service - Customer Services
  • Mirabel, QC, CAN
  • Full Time

Airbus is an international pioneer in the aerospace industry. We are a leader in designing, manufacturing and delivering aerospace products, services and solutions to customers on a global scale. We aim for a better-connected, safer and more prosperous world.

A commercial aircraft manufacturer, with Space and Defense as well as Helicopters Divisions, Airbus is the largest aeronautics and space company in Europe and a worldwide leader

Airbus has built on its strong European heritage to become truly international with roughly 180 locations and 12,000 direct suppliers globally. The company has aircraft and helicopter final assembly lines across Asia, Europe and the Americas, and has achieved a more than sixfold order book increase since 2000. 

From its first helicopter manufacturing facility in 1984 to the production of A220 Family single-aisle jetliners today, Airbus has significantly increased its presence in Canada.

Airbus' ties to Canada were deepened in October 2017 when Airbus sought to acquire a majority stake in the C Series Aircraft Limited Partnership (renamed Airbus Canada Limited Partnership in June 2019), the entity that manufactures and sells Bombardier's single-aisle C Series jets- rebranded the A220 Family, with its two versions designated the A220-100 and A220-300.  The partnership markets, manufactures and supports the A220 Family worldwide.

In your role, you will;

  • Research, plan, write and revise applicable technical publications data using engineering and approved data from multiple sources, while ensuring adherence to schedule;
  • Perform Quality Assurance (QA) of units of work submitted for inclusion in the publications;
  • Perform and validation and incorporate on-aircraft validation comments per departmental standards/guidelines;
  • Ensure customer and operator requests as well as issues are analyzed and respond to the originator;
  • Coordinate and define publication book plans with internal and external suppliers;
  • Identify and implement processes and product improvements in line with the Strategic plan;
  • Identify, evaluate and define the action plans and schedules to minimize risks to accuracy of the publications.


As our ideal candidate,

  • You hold a college diploma (DEC) in aerospace or equivalent field or a minimum of five (5) years relevant experience in Technical Publications;
  • You have strong communication skills (written and spoken);
  • You are proficient with Microsoft office suite (Word, Excel, PowerPoint) and SAP (asset);
  • You have a detailed understanding of Technical Publications processes and technologies (an asset);
  • You have good understanding of S1000D and ATA specifications (an asset);
  • You have good knowledge of SGML and XML authoring languages (an asset);
  • You have knowledge and experience in Customer Services and Support (an asset);
  • You have a good understanding of design procedures (an asset).

Please upload your resume in French and English.

As a leader in our field, Airbus Canada Limited Partnership provides relocation assistance for qualified positions and a comprehensive compensation and benefits package.

Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status.  In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.  This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. 

Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status.  Improper interference with the ability of Airbus' employees to perform their job duties may result in discipline up to and including discharge.

As a matter of policy, Airbus does not sponsor visas for North American positions unless specified.  Only applicants with current work authorization will be considered. 

Airbus does not offer tenured or guaranteed employment. 

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